Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LINDA WALL

LINDA WALL

June 3, 2025

5  out of  5
rating by LINDA WALL
"I have had all my insurance coverages with State Farm since 1977. The girls are right on it when I have to call about any issues, and Carla knows I have had a few !! They always take their time to listen to your concerns. Would not think about going anywhere else !!"
We responded:
"Thank you Linda! We appreciate you so much! "
Profile photo of Zachary Hurst

Zachary Hurst

May 27, 2025

5  out of  5
rating by Zachary Hurst
"Working with Matt and the whole team has been absolutely fantastic. With every move, they have made the coverage adjustments easy to understand and quick. Will continue to be a long time customer!"
We responded:
"Sincerest thanks for the kind words. We appreciate you taking the time to post your experience with our agency. "
Profile photo of Sandra Royal

Sandra Royal

May 23, 2025

5  out of  5
rating by Sandra Royal
"Great service very friendly and always there when you need anything."
We responded:
"Thanks for the feedback Sandra. We appreciate you and hope we can continue to serve you for years to come. "
Profile photo of Tami Rhyne

Tami Rhyne

May 21, 2025

5  out of  5
rating by Tami Rhyne
"Received a call from this office, very professional, polite and willing to help, currently we do not need additional coverage."
We responded:
"We’re here if you need us Tami….Thanks for taking the time to post your experience. "
Profile photo of Yasmyn Southerland

Yasmyn Southerland

May 20, 2025

5  out of  5
rating by Yasmyn Southerland
"EVERY time I call with questions, concerns, or issues they always have the best customer service! It feels good to be able to share a laugh or even feel the care through the phone!"
We responded:
"Wow! Thank you Yasmyn. This made all of our day. So kind…We appreciate you!"
Profile photo of Constance S

Constance S

May 20, 2025

5  out of  5
rating by Constance S
"I’ve been with Matt Murphy’s State Farm business for right about 30 yrs. His staff are top notch professionals and very accommodating when i have a need. I was most impressed with a personal phone call to wish me a Happy Birthday and ask of my needs. I look forward to continued business. Thank you Matt & Staff."
We responded:
"Thank you for the kind words Constance. We appreciate the 30 years of loyalty. I hope we can continue to serve you well. "
Profile photo of Mary Clark

Mary Clark

May 19, 2025

5  out of  5
rating by Mary Clark
"I have been pleased with State Farm for my home, cars and life insurance policies as I can ‘‘bundle and save’. The people in the office are fantastic and I feel that they have taken the time and effort to get to know me and are willing to answer any questions at any time."
We responded:
"Thanks Mary! We so appreciate you as a customer & hope to continue to serve you for years to come."
Profile photo of Errette Shore

Errette Shore

May 19, 2025

5  out of  5
rating by Errette Shore
"Friendly people and answer questions quickly"
We responded:
"Thanks Mr Shore! We appreciate you! "
Profile photo of Tina Weaver

Tina Weaver

May 15, 2025

5  out of  5
rating by Tina Weaver
"State Farm is the only one for me! I’ve been with them for almost 40 years and they have always looked out for me and my family. If you are looking for life, cat or home insurance, please contact Matt Murphy State Farm in Winston Salem NC!"
We responded:
"Thanks for taking the time to leave a review Tina. Wow! 40 years! We appreciate your loyalty & I hope we can continue to serve you well in the years to come. Sincerest thanks! "
Profile photo of marea sanos

marea sanos

September 14, 2024

5  out of  5
rating by marea sanos
"I have been a client for 23 years with Matt’s agency and 40 years with State Farm. Matt and Carla have provided excellent service throughout the years. Any questions I may have, or any assistance I need, Carla is more than 100% on the situation. I definitely am very comfortable with all the services they provide and also appreciate their looking into the future for what I may need. Carla is a delight to work with, and is very knowledgeable in all aspects of my business with State Farm. I do not hesitate to say, I have been very pleased for the past 23 years with Matt and Carla by my side for all my insurance needs."
We responded:
"Wow! Thanks Marea, for taking the time to share your thoughts. I can’t tell you how much we have enjoyed having you as a customer over the years. Hopefully we can continue to serve you for many years to come. "
Profile photo of Ronald Carrigan

Ronald Carrigan

August 19, 2024

5  out of  5
rating by Ronald Carrigan
"Matt Murphy agency has met all my needs. Carla is very helpful polite to the point very businesslike Matt also they’re the best thank you."
We responded:
"Thanks Ronald! We appreciate you so much! "
Profile photo of Greg Goins

Greg Goins

May 17, 2021

5  out of  5
rating by Greg Goins
"Great insurance rates,Matt and his team will gladly assist you,and your insurance needs."
We responded:
"We’re happy to help, Greg, Thanks for the feedback."
Profile photo of Jimmy Richardson

Jimmy Richardson

August 14, 2020

5  out of  5
rating by Jimmy Richardson
"Mr. Matt Murphy is second to none! I have grown to love North Carolina Charm & he & his staff are the most helpful people in Winston Salem! Thanks again Matt!"
We responded:
"Thanks for the kind words Jimmy. I sincerely appreciate you!"
Profile photo of Allison Hunter Eldridge

Allison Hunter Eldridge

January 4, 2020

5  out of  5
rating by Allison Hunter Eldridge
"Great rates and service! 👍"
We responded:
"Thanks Allie....We appreciate you and look forward to being there for you however we can best be of service."
Profile photo of OMAR Guzman

OMAR Guzman

July 13, 2019

5  out of  5
rating by OMAR Guzman
"They have always taken care of all my Insurance needs thank you Carla and Matt For an outstanding service"
We responded:
"Thanks Mr Guzman...We appreciate you allowing us to serve you and your family."
Profile photo of Cusum Khatri

Cusum Khatri

April 26, 2019

5  out of  5
rating by Cusum Khatri
"Very happy, and great customer service. They know your time value, jasmine is my best."
We responded:
"Thanks for the feedback and taking the time to post a review. I appreciate all feedback. I will be sure to let Jasmine know. You made her day!"
Profile photo of Everest Mesa

Everest Mesa

April 26, 2019

5  out of  5
rating by Everest Mesa
"Great customer service and jasmine is best, genuine and won’t push you for anything that we don’t need."
We responded:
"No one likes pushy....I know I don't...ha! Thanks for taking the time to post your experience with Jasmine. She will appreciate the kind words. Our goal is to make sure that our policyholders understand their options and are educated about the North Carolina Insurance policy, (which is different than any other state) We want you to stay with us forever and to tell your friends/family about us too. Thanks again!!!"